How to request information from a vendor

Sometimes the Vendor's profile will have some of their information set to private. If this is the case, you can request the information from the Vendor. This article will cover how to do that. First, you'll need to find the Vendor's profile and there are a few different ways we can do this:

If the Vendor is in your Network:

1. Click on the My Network category in the navigation bar at the top.
2. View the Vendor's profile from the list that populates by clicking on the View Profile (paper) icon on the right.
3. Once you're in their profile, you can click on the PRO Tabs (PRO Profile, Services, Equipment, etc.) to see more information about them.
4. If you need to request additional information, you'll click the Request Info link on the right.
5. This will prompt a new form page for you to fill out your contact information. You can adjust the email message to better fit the information you need. Then click the Submit button at the bottom when you're ready to send the request.

If you need to search for the Vendor:

1. Search for the vendor. If you're unsure of how to do this, click here.
2. View the Vendors and select the profile you'd like to request more information from.
3. Once you're in their profile, you can click on the PRO Tabs (PRO Profile, Services, Equipment, etc.) to see more information about them.
4. If you need to request additional information, you'll click the Request Info link on the right.
5. This will prompt a new form page for you to fill out your contact information. You can adjust the email message to better fit the information you need. Then click the Submit button at the bottom when you're ready to send the request.

If you'd like to request more information from a company you've already awarded a bid to on a project:

1. Click on the Projects category in the navigation bar at the top.
2. Click on the View Project button on the project that you've awarded the bid to the vendor you'd like to request more information from.
3. Click on the Vendors tab on the left.
4. Click the View Profile (paper) icon on the right.
5. Once you're in their profile, you can click on the PRO Tabs (PRO Profile, Services, Equipment, etc.) to see more information about them.
6. If you need to request additional information, you'll click the Request Info link on the right.
7. This will prompt a new form page for you to fill out your contact information. You can adjust the email message to better fit the information you need. Then click the Submit button at the bottom when you're ready to send the request.