SignsearchPRO support services will import your list of PRO users.
You may provide us with your data in either Excel or CSV format. Typically we'd expect to receive your file with the field labels in columns, and the data in rows, but we can likely work with whatever you provide.
See the sample file Import_Users.xlsx attached below (Column order must remain unchanged).
- Mobile phone is a required field for all of your users should you wish to enable two-factor authentication (2FA) as an additional layer of login security for your company's users.
- We will not / cannot import user passwords. Upon attempting to login for the first time, each of your users will be required to go through the online "reset (set) my password" process.
Available fields for import, with required fields noted in bold and by *:
First Name *
Last Name *
Mobile Phone * (used for account security via two factor authentication)
Permission Type (can be set later, but options include Administrator, Account Manager, Project Manager, Project User). Default setup is Project Manager unless stated otherwise. Please refer to this KB article for User permission settings.