You can use either of the following methods to login to your SmarterMail account:
- Login to the VCG Portal at www.myvcg.com/login, click on Website (main navigation link), Site Admin, SmarterMail, and then click on the Launch SmarterMail button. Clicking the button will open a new login window in your browser to access the SmaterMail interface. Please note that the login information may be separate from your VCG Portal login.
- Type the login URL for SmarterMail directly in your browser http://webmail.[yourdomain.com], where [yourdomain.com] is the Internet address of your Website.
Your VCG hosted environment provides access to three different interfaces, myVCG Portal, and two powerful third-party account management interfaces, Website Control Panel, and SmarterMail (email). They are all distinctly different interfaces, and are, in no way, related to one another. To learn more about each of these interfaces, please visit the appropriate section highlighted in the Contents pane to your left.
You use myVCG Portal for:
- VCG account management
- Website Builder
- Signsearch Network profile management
- VCG Resources
- Access to VCG Support portal
- Online Store account management
You use Website Control Panel for:
- Setup and manage FTP accounts and files
- View website visitor statistics
- Monitor disk space and traffic usage
You use SmarterMail for:
- All email account management features
- Calendar management
- Contact management
Please note that your login information can be, and likely is, different for each of these interfaces. That is, this information is stored independently. Any changes you make to your Website Control Panel account information will not be reflected in the Portal or SmarterMail, and vice versa. While VCG can always reset your login information, this is something that we do not store or have access to. If you lose your login information, we will reset it upon request.
In our ongoing efforts against spam and unauthorized access to the mail server, we've followed password requirement guidelines as set forth by Smartertools, the software provider of SmarterMail, the hosted email solution we use. These guidelines also follow the recommendations set forth by major email providers such as Google's Gmail.
The password requirements for an email account are:
- Must be a minimum of 8 characters
- Require a number in the password
- Require a capital letter in the password
- Require a lower case letter in the password
- Require a password that does not match username
- Suggested that you use one special character (ie: #, $, %)
Having a strong password is a great start to keeping your email secure. We also strongly suggest enabling Two Factor Authentication (2FA). 2FA adds an extra layer of protection to your SmarterMail account and can significantly reduce the likelihood of unauthorized access to your account (even if your password is "hacked"). Click here to learn how.