How to setup a backup email address in Smartermail

Login instructions

You can use either of the following methods to login to your SmarterMail account:

• Login to the VCG Portal at www.myvcg.com/login, click on Website (main navigation link), Site Admin, SmarterMail, and then click on the Launch SmarterMail button. Clicking the button will open a new login window in your browser to access the SmaterMail interface. Please note that the login information may be separate from your VCG Portal login.
• Type the login URL for SmarterMail directly in your browser http://webmail.[yourdomain.com], where [yourdomain.com] is the Internet address of your Website.

Important note about your account management

Your VCG hosted environment provides access to three different interfaces, myVCG Portal, and two powerful third-party account management interfaces, Website Control Panel, and SmarterMail (email). They are all distinctly different interfaces, and are, in no way, related to one another. To learn more about each of these interfaces, please visit the appropriate section highlighted in the Contents pane to your left.

You use myVCG Portal for:

• VCG account management
• Website Builder
• Signsearch Network profile management
• VCG Resources
• Access to VCG Support portal
• Online Store account management

You use Website Control Panel for:

• Setup and manage FTP accounts and files
• View website visitor statistics
• Monitor disk space and traffic usage

You use SmarterMail for:

• All email account management features
• Webmail
• Calendar management
• Contact management

Please note that your login information can be, and likely is, different for each of these interfaces. That is, this information is stored independently. Any changes you make to your Website Control Panel account information will not be reflected in the Portal or SmarterMail, and vice versa. While VCG can always reset your login information, this is something that we do not store or have access to. If you lose your login information, we will reset it upon request.

A backup email address is required for your VCG hosted email account. We'll use your backup email address to communicate with you under the following circumstances:

1. To communicate with you in the event that you can't access your VCG hosted (SmarterMail) email account.
2. To help you if you've forgotten your password.
3. To alert you to any unusual activity.

To setup a backup email address, follow these instructions:

1. Click the Settings (gear) icon.
2. In the Recovery Email Address field, type the address you would like to use as a backup in case you forget your password.
3. Click Save.