You can submit a support request using either of the two options:
- Submit a support request via VCG Portal (recommended). Once logged in, click on the Support tab to submit a ticket.
- You can also Email Us.
- Call (800) 558-3054 between the hours of 8:00 am - 5:00 pm CST, Monday - Friday
Support Hours of Operation:
- Monday – Friday, 8:00am – 5:00pm Central Time
- We are closed on the following US holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Friday after Thanksgiving Day
- Christmas Day
- Day after Christmas Day (Boxing Day)
- Support requests will be answered during regular business hours.
- Support is only available to customers of VCG.