How to internally rate a contractor

You will first need to have your rating criteria in place.

Create new rating criteria:

1. Click on the plus symbol in the upper right in the Past Projects & Ratings section.
2. Click the Add Ratings Criteria link.
3. Name the rating criteria. Some examples of rating criteria include: Timeliness, Quality, Responsiveness, etc. If you'd like to have a single overall star rating, I'd suggest creating the rating criteria and naming it "General" or "Overall".
4. Click Submit.
5. Now when you're internally rating a contractor, you can give them a different rating for each criteria. You will still be able to leave a comment as well.

To rate a contractor for internal use only:

1. Navigate to the Contractor's profile. If you're unsure of how to do this, please view our Search like a PRO user guide.
2. Click on the PRO Details tab.
3. Click the Rate this project link on the project you'd like to rate.
   • You must have added this contractor to a project's bid queue or have awarded the project to the contractor.
   • You can only rate projects that you're assigned to as the project lead.
4. Provide a one (1) to five (5) star rating. One star means poor, five stars means excellent. The ratings can be used in half-star increments.
5. Type in a comment into the Comments section if you'd like.
6. Click Save Changes.

You can also publicly rate contractors in PRO. Click here to learn how.