If, for any reason, you wish to cancel your subscription, follow these steps to cancel your account:
- Click on Account at the top.
- Click on the Payment Info tab on the left-hand side.
- Navigate to the Cancel Subscription section.
- Selecting a reason from the list provided and provide an additional comment if you'd like.
- Click Cancel.
Additional cancellation related comments are appreciated but optional, as is selecting an effective date for your cancellation. Your cancellation will be effective on your renewal date unless otherwise indicated.
Once your cancellation request has been received, a Customer Service representative will be in contact with you to confirm and begin the process of canceling your subscription.