Can I edit and update my own website? If so, what can I make changes to?

Clients with websites created prior to April 22, 2019 (v1.0)

Yes, and as often as you like. We highly encourage you to take the time to further customize your website to meet your specific business needs. The areas of your site that can be edited are:

• Website template, color or pattern - With over 50 design, color and pattern combination you can change your sites design as often as you want.
• Content/Images - Every page can be altered at any time and as often as you want. In fact, we highly encourage you to create your own custom text, and add your own images to every page. This will ensure your website is truly unique to your business.
• Graphic Headers - Graphic Headers are available on every page and are displayed below the navigation and above the main content. They can help you promote special offers or highlight specialties. We highly recommend you use your Graphic Headers to promote your online store.
• Gallery - Currently your gallery is limited to 120 images. We encourage you to periodically change those images to highlight your latest projects.
• Main Navigation - You can choose which navigation elements will display.
• Products & Services Sub-categories - You may change the text displayed in your Products & Services sub-categories. You may also add new sub categories.

Clients with websites created after April 22, 2019 (v2.0)

Due to restricted access to web files, changes to your website are made by VCG Support staff.

Your Website Services subscription includes 3 complimentary support incidences (tickets) per year (unused support incidences cannot carry over from one year to the next). Additional standard support tickets can be purchased for $50 per incident. Non-standard support incidents can be purchased at $100 per hour, tallied in 30-minute increments.

To request changes to your website, please contact VCG support.