Clients with websites created prior to April 22, 2019 (v1.0)
The logo on the website will scale to the size specified within your portal at MyVCG.com. You'll be able to see what size it is by logging in, then click Website, then hover over Site Design and click on Header. Here, you'll see the height of the logo (the width will scale proportionately). Important: the "PX" (short for pixels) needs to be within this field after the height you've entered. If the "PX" is not added, this will not display correctly.
You can upload a new logo file for your website by clicking on Site Admin and then upload the new logo file in the Website Logo section. Acceptable file formats are jpg, gif, png. We suggest using a PNG file with a transparent background.
Clients with websites created after April 22, 2019 (v2.0)
Due to restricted access to web files, changes to your website are made by VCG Support staff.
Your Website Services subscription includes 3 complimentary support incidences (tickets) per year (unused support incidences cannot carry over from one year to the next). Additional standard support tickets can be purchased for $50 per incident. Non-standard support incidents can be purchased at $100 per hour, tallied in 30-minute increments.
To request changes to your website, please contact VCG support.