The cancellation of your account will result in the removal of any website or any VCG hosted email accounts associated with your domain name on the effective cancellation date. You are fully responsible for backing up all related information related therein. Also, please understand that any website and email accounts associated with your domain name may not be accessible, and email information may be lost for those accounts until you have been able to restore sufficient hosting to support your domain name.
If you wish to re-subscribe to VCG's website services in the future you may incur a charge for creating your website. Our free website design service is only valid for first time customers. We have a 30-day grace period for keeping your information. After the 30 days is up, your information (email/website/store/custom products, etc.) will be removed completely.
If at that time you'd like to have us create another Tier 1 website for you, it will be a $350 setup charge. Any requests above the Tier 1 services will need to be charged as a creative service ($100/hr). Or, you can have us setup the "backend" only, meaning you'll be responsible for uploading your logo, images, products and services, as well as adjust the design and color scheme to your liking. The "backend" only setup will be a one time charge of $100.
If you manage your own domain name and need help changing your name servers, please visit the Knowledge Base article "How do I change my name servers from VCG's back to my registrar's name servers?".
If we currently manage your domain name on your behalf (it was purchased and registered by VCG on your behalf), we will cancel your GoDaddy domain renewal. Please visit the Knowledge Base article "What happens to my registered domain name if I don't renew or I cancel my subscription?"
If you have any questions regarding your domain name, please call Client Support Services at (800) 558-3054.