Yes. We include basic Creative Services (Tier 1) as part of our Website Services offering. In most cases, this is sufficient to create a highly personalized website that suits the needs of our clients. In select cases where a website requires additional work on the part of our creative team outside of the normal, we do offer advanced creative service packages as well. Those packages and associated prices are listed on our website here: vcgcorporate.com/pricing/creativeservices/.
In most cases VCG's Creative Services department will create your initial Website using default, industry specific images and content. While this information is designed to be relevant to your business, it is not intended to remain as your primary Website content. We strongly recommend that you update this information with your own imagery and content, presenting visitors to your site with an accurate reflection of your business.
If you have provided our Creative Services department with custom imagery and content prior to us creating your site, we will do our best to use this information to customize your home page and make some moderate changes to existing Website skins (templates). This may be offered as a courtesy to give our customers the best possible looking Website right out of the gate!
Once we have finished our initial build, our policy is to turn the site over to you to manage on your own. Providing our customers with the option to manage their own website is how we are able to provide such a remarkable product at such a low price point. If you'd like for us to handle making any updates or changes to your website after initial setup, some additional charges may apply . Those charges will be discussed with you, and accepted in writing before the work will commence. Those prices are also detailed on our website's pricing page: vcgcorporate.com/pricing/creativeservices
We have, however, designed our Website Services to be easy for you to manage and keep up-to-date on your own. There are a number of very helpful "How-To" articles in our online User Guide that would be tremendously helpful in understanding how to manage your own Website.
If you have any questions regarding our policies, please don't hesitate to contact us!