We know how important it is for us to continue to earn your business, and value any feedback you may have regarding the services you've received. We also understand that there may be times where you want to change your mind and update some feedback you've previously provided about these services.
Changing a satisfaction rating you've left for VCG can be done by following these simple steps:
- Click on the Support navigation link.
- Click on Check your existing requests.
- Click on the request for which you'd like to change the satisfaction rating. If you don't see your request in "Open requests", click on "View your recently solved and closed requests".
- As stated above, click on the request for which you'd like to change the satisfaction rating.
- Click on "Change my rating".
- Click on your revised satisfaction rating (Good, I'm satisfied) or (Bad, I'm unsatisfied).
- Please add a comment.
- Click Update.
That's it! We are grateful for taking the time to provide us with the valuable input.