Obviously, you don't owe us money until you owe us money. Nobody's price for existing services has increased, and any and all prepayments for services are most certainly being honored.
In consideration of the large number of small businesses that are taking advantage of our services, and as an extended courtesy, most annual payment plans have been converted to monthly billing (all other payment plans - quarterly etc. - have been converted to monthly). However, this will not take affect until your next billing date, as determined by your prepayment and as indicated in the email you received as "Next Billing Date" under "Details regarding your VCG subscription". In other words, if you've been prepaying for all of your services and your renewal date for those prepaid services is July 1st, 2015, if we've now switched you to monthly billing (this would be indicated in your "Notice of Billing Update" email), you will receive an invoice from us on July 1st, 2015 and on the first of the month for each subsequent month for one month's worth of those services.
If your billing interval is monthly (as indicated in the email you received as "Billing Interval" under "Details regarding your VCG subscription"), and you'd prefer to pay annually, please let us know.
If you've been paying us annually and your billing interval has not been changed to monthly (as indicated in the email you received as "Billing Interval" under "Details regarding your VCG subscription"), nothing will change for you.
You may be a client that has prepaid for some of your VCG services (your Signsearch.com Directory Listing for example), but is currently also making a separate monthly payment for other VCG services (Website for example). In such cases, in order to align / combine all of your VCG services into one monthly payment we've applied a credit to your account for the unused portion of your prepaid services, to be applied until depleted against your one new monthly payment. Here's an example. Let's say that you prepaid $288 annually for your Directory Listing and that those services (i.e. that prepayment) are set to renew on May 14th, 2015. But you've also been paying us monthly for Website Services. All of these services are now going to be combined into one monthly invoice. Your next monthly billing date (after the launch of our new billing system on October 31st), is November 14th, 2014 (as indicated in the email you received as "Next Billing Date" under "Details regarding your VCG subscription"). On that day and on the 14th day of each subsequent month you will receive one invoice for all of your VCG services, but that first invoice will show a credit applied to your account in the amount of $143.61 ($288 / yr prepaid - which equals $0.79 / day - of which, based on its renewal date of May 14th, 2015, 182 days is unused as of November 14th, 2014... with $0.79 / day x 182 days = $143.61).