On Wednesday, February 27, 2013 at 4:30 PM CST we will be updating all of our email service clients to the latest version of SmarterMail, the webmail interface that allows users to send and receive emails by connecting to a web browser, from version 9.2 to version 10.7.
This upgrade will happen automatically, so there is no action necessary for our clients to accept the new version. Email clients may lose access for a short period of time; however, no email data will be lost during the upgrade.
Upgrade features include (as listed on SmarterMail's official website):
- New Mobile Interface for Smartphones
A light, yet fully-functional interface created exclusively for smartphones that makes managing email, calendars, contacts, tasks and notes on Android, iPhones and Windows phones easier than ever. The new mobile interface is perfect for times when you can't use a mobile email client, like when you need to check your schedule on a colleague's iPhone or want to check your email on your spouse's Galaxy II.
- Support for Multiple Contact Email Addresses
Expanding on SmarterMail's already robust contact management tools, users can now add additional email addresses for every contact in their address book. These additional contact email addresses will even sync across multiple devices when using technologies such as SyncML, Microsoft ActiveSync, SharepointSync, Exchange Web Services and others.
- Support for Auto-Discovery
Auto-discovery means that only an email address and password are needed to configure new accounts on most desktop clients and mobile devices that use IMAP, SMTP, POP, Exchange Web Services and Microsoft ActiveSync. Using just these two pieces of information, all other configuration settings are automatically configured, making it easier for users to set up their own accounts and dramatically reducing the amount of administration and support needed from a company's IT department.
- Outlook Availability Checking
Users who sync their mailboxes with Outlook 2011 for Mac via Exchange Web Services as well as those who eventually move to the next versions of Outlook for Windows that supports EWS can now check the availability of meeting attendees right from within the Outlook interface using Outlook's Scheduling Assistant. That means users will never double-book appointments and that they’ll always be able to see who’s available and when.
- Conference Room Scheduling
Just like with Microsoft Exchange, it is now possible to set up conference room resources that can be shared across an organization. This allows users to schedule time in conference rooms and means they no longer need to manage separate documents or calendars for conference room availability. In addition, users can see conference room availability and conflicts when setting up appointments just as they see attendee conflicts and availability.
- Support for Remote Wipe of Mobile Devices
Mobile devices are used more and more, both personally and professionally. That means they end up storing vast amounts of critical information, including contact information, bank account information and even personal and professional documents. Therefore, a lost or stolen mobile device can mean disaster for the device owner. System administrators now have the ability to reset any mobile device that is synced with SmarterMail back to factory default settings. This can be done quickly, easily and securely, from anywhere at any time, right from the webmail interface.
Please contact VCG Client Support with any questions.
Visual Communications Group, Inc
Client Support Toll Free: 800.558.3054