07/16/2013 - 0916 CST: Website Control Panel Issues - Web Stats Accessibility - Update

07/16/2013 - 0916 CST:  We realize that some clients have been experiencing and continue to experience Website Control Panel related issues that are affecting the accessibility of website statistics.  This situation was escalated with Parallels' second level software engineers, (Parallels is the software company that provides our Plesk Website Control Panel software - http://www.parallels.com/products/plesk/), who have been aggressively pursuing a resolution.  We have been informed that this issue has now been identified as a bug in their software (bug #138552) that they expect to resolve in their next update, 11.5.30 MU#5, due within the next 14 days.

We sincerely apologize for this inconvenience and thank you for your continued patience and understanding.