In an effort to provide the best possible email security for all of our clients, and effective July 27, 2015, all myVCG login account passwords must adhere to the following minimum requirements:
- Must be a minimum of 8 characters
- Require a number in the password
- Require a capital letter in the password
- Require a lower case letter in the password
- Require a password that does not match username
If your current password meets all these requirements, that’s great! You’re all set. If your password doesn't meet all of these requirements, please login to your account at www.myvcg.com/login to update your password.
Please note that changes you make to your login credentials on myVCG.com are not passed on to logins you may have for any of the VCG provided third-party services (such as SmarterMail, Website Control Panel, or ExaVault). For security reasons you may be required to update your passwords on any of these services. If you cannot remember your login credentials, you may request that they are sent to you via email from any of the login screens.
The security of your account is extremely important to us and we truly appreciate your cooperation in our ongoing efforts to keep it protected. If you have any questions about this change in policy or need assistance in updating your account password, please contact VCG Client Support at the number listed below, or submit a support ticket to email@example.com.