To ensure you are receiving all your account-related email communications you should add all VCG, Signsearch and SignsearchPRO sender emails to your safe senders list (this may be referred to as trusted senders, whitelisted senders, or approved senders).
The process of adding an approved email address and/or domain to your safe sender's list will differ depending on your email host. Make sure to check with them if you are unclear how to update your list.
Add the following emails to your safe senders list:
What is Whitelisting?
'Spam filters that come with email clients have both whitelists and blacklists of senders and keywords to look for in emails. If a spam filter keeps a whitelist, mail from the listed email addresses, domains, and/or IP address will always be allowed.' - Learn More.