Although PRO has no problem sending email attachments up to 24MB in size, sometimes, the receiving vendor's email host does not allow for these larger file sizes. If you need to provide a file via email through PRO that is larger than 10MB, we suggest sending a download link instead of attaching the file to the email. Unfortunately, that's out of PRO's hands. If you provide the file via a secure drop site link, it ensures the email will be sent correctly.
To create a drop site link from Google:
- Log into your Google Drive (https://drive.google.com).
- Navigate and select the folder you'd like to provide access to. Note: Ensure your sharing permissions allow you to share this folder. Click here for more information.
- Click on the chain link icon in the upper-right and copy the share URL it provides.
- Provide the share link to whomever needs the file.
If you'd like, you can link your Google account to PRO, click here to learn how. Doing so will make the files in your Google Share Drive accessible via the file tab in projects.